A Mercy to the Worlds

By Maryah Damlaj





In his book: “Winning with People”, John Maxwell, describes several different principles and tactics to help people develop genuine and strong relationships. One of these principles is the charismatic principle. The following are the ways that help you in becoming an influential charismatic person:

      1. Become genuinely interested in other people
People don’t care how much you know until they know how much you care;

      2. Smile
If you want to draw others to you, light up your face with a smile;

     3. Remember names
A person’s name is the sweetest and most important sound to that person;

     4. Be a good listener
Encourage others to talk about themselves;

     5. Talk in terms of the other person’s interests
Treat others the way they want to be treated;

     6. Make the other person feel important                                                                                 
Become sincerely interested in others.



1.  Become genuinely interested in other people
Eventhough his duties and obligations were almost indefinite, Muhammad, peace be upon him, kept a unique spot in his heart for every single person in his life. He tolerated everyone and he was known with his good-nature. This might seem ordinary for some people, but have a look at this: During the last minutes before his death, with his mouth becoming blue, and TEARS IN HIS EYES, he uttered: "Ummatii Ummatii, Ummatii" " My People, My People, My People". Do you imagine yourself weeping hardly and sniveling over people who you haven’t even met? And when? At the moment where you felt you were going to breathe your last breath? 
Even the prominent writer George Bernard Shaw said: "He must be called the Savior of Humanity. I believe that if a man like him were to assume the dictatorship of the modern world, he would succeed in solving its problems in a way that would bring it much needed peace and happiness."

      2.  Smile
Regarding the second point of the charismatic principle, ‘Abdullaah bin Al-Haarith, may Allah be pleased with him, said, “I have never seen anyone who smiles more than the Prophet, peace be upon him” (Tirmidhi). It is to the extent that every companion thought that he was the prophet’s favorite. Sincerely, this quotation speaks for itself.

      3. Remember names
About Maxwell’s third point, Muhammad, peace be upon him, did not merely remember names, he also used to confer inspirational titles to his companions. These titles were not spontaneous; rather directed at strengths and talents. This tactic hits not just two birds with one stone, but three birds: it catches people’s attention, it flatters them, and most importantly: it empowers them to invest in their talent. This indeed is the key aspect of any powerful leader. An example to illustrate this is the following: He told Abu `Ubayhdah ibn al-Jarrah (a skillful warrior): "You are the protector of this nation." Another example is assigning Bilal Bin Rabah as the official mu’addin.
Showing gratitude to people for their endurance and their efforts is extremely essential in Islam. The second verse in the Qur’an is: “All the praises and thanks be to Allah”(1:2). Doesn’t this as well stress on the importance on showing acknowledgement to both God and then the creatures of God? If everyone of us starts praising other people for their good actions, then don’t you think that a cycle of empowerment would be created in the community?

      4. Be a good listener
Being a good listener is not an easy task. That is why often there are educational sessions; one could attend to improve his/her “active listening”. This is not restricted to simply listening to the words being iterated! It requires both verbal and nonverbal response, interaction, and empathetic support to what has been articulated, all from the listener’s behalf. This is why people often do not dispose their emotions and feelings to people except to those they trust. Allah has described him in the Holy Qur’an as: "He listens to what is best for you: he believes in Allah, has faith in the Believers, and is a Mercy to those of you who believe" (9:61).
There are hundreds of examples in the biography of the prophet PBUH, on listening strategies that he used to exhibit. It is narrated that a poor old lady once told him that she desperately needed to talk to him about a problem. He comforted her by saying that he is prepared to meet her anywhere and on any road of the city (Madina) to discuss the matter that worried her.
      5.  Talk in terms of the other person’s interests
The prophet peace be upon him did not merely talk in terms of people’s interests. He also acted in parallel to peoples’ interests. Have a look at this: Anas Ibn Maalik (May Allah Be Pleased with him), who served the Prophet  for ten years in his house said, "He would listen carefully and attentively to questions or requests. He shifted his focus only after the person in need directed it away or the person left his presence. He held on to the hand that greeted him and waited for the other person to withdraw first. He shook the hand of anybody who extended it." (Abu Nu'aim).
Backbiting and gossip was never part of his articulations. Aisha related that at receiving news of the wickedness of an individual, the Prophet would ask, 'Why do people transmit such tales?' without accusing the messenger himself (Tirmidhi).

      6. Make the other person feel important                                                                                 
 Last but not least, make the other person feel important. There are hundreds of stories about Prophet Muhammad, which prove this. A very obvious example would be this: "A woman from the people of Madeenah who was partially insane said to the Prophet (peace be upon him): ‘I have to ask you [your help] about something.’ He helped her and took care of her needs." Him helping the mentally ill is something we should truly remember, in a society where the mentally ill and impaired people are often looked down upon.
Note that the key points about all the factors mentioned above, are mercy and modesty. “And We have not sent you {O Muhammad}, except as a mercy to the worlds” (21:107). So ask yourself, as a created human being as God has already asked you: “…will you not reason”?! (2:44).

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